Privacy Policy

1. Information We Collect

• Account Information: When you create an account, we collect your name, email address, username, and optionally a profile photo.
• User Content: Photos, videos, and text you share through the Service, including kindness chain posts, Good Vibes posts, and journal entries.
• Location Data: We collect location data only when you explicitly allow it. Location is used to show the general area of kindness chain activity on a map. If you deny location permission, your experience is still shared but without a map pin. It is also used to show you nearby activity and challenges if you allow it.
• Device Information: Device type, operating system, app version, and a unique device identifier for push notifications.
• Usage Data: How you interact with the Service, including pages visited, features used, and actions taken.
• Payment Information: Payment processing is handled by Stripe. We do not store your credit card numbers or bank account details on our servers.

2. How We Use Your Information

• To create and manage your account
• To display kindness chain journeys on the map
• To send push notifications about chain activity and challenge updates
• To process purchases through the rewards shop
• To improve the Service through analytics
• To provide customer support
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share information only with the following service providers who help us operate the Service:

• Stripe: Payment processing
• Firebase: Push notifications, analytics, and crash reporting
• Cloudflare: Content delivery and media storage
• Sentry: Error tracking and monitoring
• Mapbox: Map services
• Resend: Transactional email delivery

These providers are contractually obligated to protect your information and may only use it to provide services to us.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law or for legitimate business purposes (such as resolving disputes or enforcing our Terms).

5. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at support@kindact.app.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and personal data
• Export your data in a portable format
• Opt-out of non-essential communications

To exercise any of these rights, contact us at support@kindact.app.

7. Cookies

Our website (kindact.app) uses essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies. The mobile app does not use cookies.

8. Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS), encrypted storage for sensitive data, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at support@kindact.app.

10. International Users

The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service or by other reasonable means. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@kindact.app

Kind Act LLC
Website: kindact.app